Competition Drives VoIP Revenue Growth; UC Infrastructure Market Will Reach $4.8 Billion by 2015, Says ABI Research

VoIP stands for Voice over Internet Protocol. That means using the Internet and Internet connections to make phone calls.

According to new data from ABI Research, enterprises are ramping up their investments in VoIP technologies, both on customer premises equipment and hosted VoIP. VoIP technologies are part of enterprise communications products and services that include fixed mobile convergence (FMC), contact center, IP/TDM PBX, messaging, and conferencing and collaboration. The integrated unified communications (UC) suites market, which was adversely affected by the economy, is also poised to see some consistent growth to reach revenues of $4.8 billion by 2015.

Hosted VoIP is a ‘safe investment’ and offers flexibility for businesses in a slow, uncertain economic recovery. Consequently, hosted IP PBX services are expected to finish the year with a 15.3% increase in revenue to $3.4 billion, worldwide. Besides North America, Asia-Pacific will also be aggressive with hosted VoIP deployments.”

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